Not everyone will understand… But you will.

Below you will find answers to the most frequently asked questions & POLICIES for our top-rated 5-Hour VIP Experience

If you don’t find an answer below or in each of our categories, please feel free to call one of our professional representatives. We love helping our customers!

How much is it for a passenger, can I bring someone with me?

All experiences are priced per person. All participants have the opportunity to drive as there are 10-12 checkpoints along our route. If you want to purchase for 2 and the other cannot or does not want to drive, the benefit is that you will then receive double the driving time at the odd checkpoints. Purchasing for two and only having one drive the entire time is very common with couples and pairs on the experiences.

If you book or gift a single person, they will be paired up with another paying participant on the experience. Checkpoints 1,3,5,7,9 would be a driver and passenger switch. Checkpoints 2,4,6,8,10 would be car switches on a 5 car experience so everyone has full opportunity to drive and rotate in each supercar along the experience

If purchasing for two or adding a passenger, simply add 2 on the quantity for the book now or buy gift button.

Are the cars automatic or manual?

All cars can be set to fully F1 paddle shift or fully automatic. In the exotic car world, manual transmissions are considered an outdated technology. If you have ever driven a true paddle shift on a supercar you will totally get it!

Why the Ultimate Exotics 5-Hour VIP Experience?

The 5-Hour VIP Experience is the only option for a 5-star experience over most of the day. This package was created with luxury, lifestyle and memories in mind.  You get to drive on a 6.5-hour event, trying 5 or 6 exotic cars, alternating to a new car at equal checkpoints. This package is 5-hours of driving! We spend the extra 90-minutes enjoying a top-notch lunch at The Keg Steakhouse with a breathtaking view overlooking Niagara Falls! – All included.

Ultimate Exotics is peerless in offering this kind of experience. Nothing compares to our customized route, selection of unparalleled cars and having it proven by our #1 ratings on Trip Advisor, Google and Facebook. 

 

I want to book a June or July 2019 experience, I don't see it yet?

All of our dates are posted gradually through our software online. We currently have April and May 2019 available and once these fill up we will add each month to make all the bookings equal opportunity for all of our clients.

Most weekends are reserved exclusively for our 5-Hour VIP Experience – ask about our weekday corporate or group events as well.

Like us on Facebook as we will post when we release each month’s dates to the public so you can book right away if you have a date or month preference. This way you don’t have to keep on checking our website.

What are the requirements?

Drivers must be 21 years or older with a valid G license, Int’l license or any valid drivers license from another country. There is a small pre-authorized security deposit that is fully refundable of $2500 per person on a Visa or MasterCard. This is not a charge, but simply a security and safety measure as our fleet is in excellent condition. Passengers not driving do not need a license or deposit.

I want to purchase, what should I do?

Now that you’re ready, awesome! Simply click on the Book Now button and follow the simple steps if you are ready to book today.

If you would like to surprise someone with a gift, simply click the buy gift or gift packages button and follow the prompts. You will get the option to email the gift certificate to yourself to keep it a surprise or the recipient in case of a last minute gift. You can also upload your own image with our modern website software and select the option for us to mail you a gift package.

Our gift packages include the link and information for the recipient to book at their convenience to keep it as easy as possible.

Do I get to drive all the cars?

YES, you are guaranteed to drive every car listed on your specific event. We will rotate at equal checkpoints along the event. The 5-Hour VIP Experience will include 5 or 6 exotics which are listed on the 5-Hour Page. This list includes the Lamborghinis! Due to our ridged maintenance schedules, if a car is not available, Ultimate Exotics reserves the right to replace any car with a replacement at their own discretion.

The Ferarri is my favourite, will I get to drive it?

We reserve the right to substitute cars under circumstances beyond our control. In the rare event, a specific car may be unavailable due to maintenance or damage which we cannot predict. Ultimate Exotics has a fleet of exotics and will always make it our priority to ensure the best experience possible for our valued clients.

How fast can we drive?

The 5-Hour VIP Experience offers a brisk pace.  This is one of the most immersive experiences available for many reasons – foremost being a complete exotic car experience. We will always do our best to guarantee an unforgettable event while maintaining a safe environment!

I have a group, can we get a deal?

YES, if you organize a group event of 5+ you qualify for corporate rates. We specialize in corporate events and also offer groups rates to the public that want to book in larger numbers to save money. The benefits for a group of 10+ is that you can pick your own exclusive date that will not be open to the public. We can also custom tailor an event for your group or team.

How long is the experience?

Our 5-Hour VIP Experiences are actually 6.5 hours in length. We have most weekends reserved exclusively for our VIP Excursions. This does not mean that we don’t do VIP Corporate or Group events during the week, but our weekend days book quick, so Group events can be a great solution.

When are the experiences?

5-Hour VIP Events are from 9am-3:30pm. We run the events 7 days a week from late April to November 15th each season. We always reserve some extra days as replacements for inclement weather. Most Saturday and Sunday options sell out very fast! All reservations are first come first serve with your prepaid voucher.

 

What happens if the date doesn't fill up?

Under the circumstance your reserved date does not fully sell out, we will still run the event with as few as 3 cars! Nobody comes close to this level of service!

Because we own our exotic car fleet, you will always have the cars specified for your experience.

What is the weather policy?

Weather Policy: All experiences will run rain or shine. If there is a condition that is deemed a threat to safety by Ultimate Exotics, another date will be provided. All the cars are equipped with performance tires for wet and dry conditions.

Can we purchase gift packages?

YES, if you would like to surprise someone with a gift, simply click the buy gift button and follow the prompts. You will get the option to email the gift certificate to yourself as a surprise or directly to the recipient as a last minute gift. Don’t worry the amount paid never expires on our gift packages.

Our gift packages include the link and information for the recipient to book at their convenience to keep it as easy as possible.

How many other drivers will be on the experience?

These experiences can accommodate up to 10 drivers. Every participant will always have equal opportunity to drive 5 or 6 cars depending on your specific event. If there are less than 6 booked for an event, we will still run the event and adjust the amount of cars to fit the group size.

Can I join the lunch in Niagara Falls, I'm not on the experience?

Yes! If you have a friend or family member on the experience and want to meet up at the lunch checkpoint we can accommodate you, this is very common. You would be responsible for your own bill. Please let us know at registration on the morning of the event so we can arrange additional seating in advance. You can take advantage of our private lunch menu, VIP section and breathtaking view overlooking Niagara Falls pour down!

I have a gift certificate from a 3rd party, can I use this toward the experience?

YES, simply provide proof of the card or voucher and it can be used as an upgrade to our most popular experience.

What is the rescheduling and refund policy?

Vouchers and gift certificates are not refundable, although can be transferred. Once a date has been chosen, you can reschedule:
–  3 weeks prior to the date of the 3-Hour Experience. If you cannot make it, your booking can be transferred to a friend or family member.

If you fail to show up for a scheduled event without having received prior notice from customer service, you will lose your booking and your voucher will become void.

I have an expired voucher, what can I do?

Dollar value vouchers to not expire. Experience vouchers are valid from one year of purchase. To keep raising the bar, we decided to offer a 30% fee on any expired vouchers as we want you to come out and have a great time!

Due to limited weather and supercars, our experiences are very rare and we can only sell a specific amount per season. If you cannot book your event that year, they are fully transferable.

HOLIDAY GIFT PACKAGES ON SALE NOW!

Extended BLACK FRIDAY SALE! UP TO 50% OFF ALL EXPERIENCES!

Automatically receive a printable E-Gift Voucher with every gift package!

Save the Stress - Purchase a gift now and let them book later!

Visit our contact page to reach us by email or call us at (905) 570–8687. Client service office & showroom open Mon-Fri 9am-5pm