BE EXCITED TO GO TO WORK
Work with the industry pioneer’s with the
latest and greatest supercars
BE PROUD OF WHERE YOU WORK
When you become a team member at Ultimate Exotics, you are part of our family. Work closely with the top rated driving experience in Canada. Learn our values, processes and also drive the top rated Supercars as part of your lifestyle.
LATEST AND GREATEST SUPERCARS
We offer the latest and greatest supercars on our fleet. Our cars are upgraded each season so our guests and our team get to drive them and know the in’s and out’s of all new models. There is always some exciting new toys each season.
NO PUNCH CLOCKS
We put trust in our employees. We also understand if someone is 20 minutes behind or needs to stay an extra hour. We are real people who all have families and life happens sometimes. We aim to be flexible with vacations, work life and personal life balance.
NEVER TO HUNGRY
(OR THIRSTY)
At Ultimate Exotics, our office is always well stocked to keep you satisfied. Enjoy fresh fruit, coffee, espresso, team, snacks and premium water 7 days a week. Did we mention, we pay for your gourmet lunch on all 6 HR VIP Experiences and Corporate Events!
WORK HARD PLAY HARDER
We’re looking for energetic, outgoing and adventurous individuals to join our growing team!
Ultimate Exotics is in the business of providing 5 star experiences to all of our valued guests. Creating lifelong memories and providing supercar bucket list experiences is a daily occurrence. If a summer of adrenaline, adventure and sun sounds exciting – you may have just found your dream job.
AVAILABLE POSITIONS
Stoney Creek, ONCareer Description/Summary:
If you like working in close-knit teams, can handle a fast-paced, fun environment and you're eager to help people, we want to talk to you! We are currently looking for bold, tenacious and out-going people to join our team. This customer service position provides the first point of contact with current and potential guests to meet and exceed the coaching and managing of our driving experiences. The Experience Coach has the following areas of responsibility: provides above and beyond customer service, provides thorough vehicle tutorials, completes thorough safety meetings with enthusiasm, coaches drivers on driving each car safely, provides clear rules and expectations, organize rally style events in a timely manner, detailing exotic cars, sanitizing interiors and working space, drive high performance vehicles safely and confidently, obtain information and data, input consumer data and file information, analyze consumer situations, determine need for escalation and assist in resolving unsafe situations.
What we are looking for:
- Ability to collaborate with peers, internal partners and external customers to offer them an excellent customer service journey
- Ability to work in a fast-paced environment (literally)
- Excellent communication skills (written, oral and interpersonal)
- Monitor all expressions about our clients
- Pro-actively share knowledge with our management to improve our experiences
- Pro-actively, as well as re-actively, respond to any safe and unsafe driving operations
- Strive for 100% customer satisfaction on all contact platforms including social media
- Manage, maintain and improve cleanliness and sanitization of exotic and supercar fleet
Qualifications:
- High School Diploma or GED, some secondary level education preferred
- Must have full G License with clean abstract
- Atleast 21 years of age
- Excellent driving skills (VERY Important)
- BE an Automotive/Motorsports Enthusiast
- Experience in customer service: ability to meet or exceed customer needs and expectations and provide excellent service in a direct or indirect manner to both external and internal customers
- Ability to communicate clearly and effectively with customers.
- Team player and willingness to learn
What we offer:
- Career Pathing and Advancement Opportunities
- Interactive, paid training
- Paid Lunches
- Monthly performance incentives
- Dynamic hours and shifts
Ultimate Exotics provides our team with:
- A rapidly growing company with significant career growth opportunities
- A culture committed to teamwork and continuous improvement
- A Very rare opportunity to drive the world's most iconic exotic and supercars
The Company:
Ultimate Exotics is a top rated exotic car driving experience business.. With more than 130,000 satisfied guests we focus on customer engagement and all that supports it. We do so by partnering with clients to improve the Customer experience and Business outcomes. For information, recent news, and to follow Ultimate Exotics on Facebook, Instagram, LinkedIn, Google+ and YouTube, visit www.ultimateexotics.caSchedule:
- Dynamic hours and shifts - MUST be available weekdays & weekends
- 40+ Hours a week
Education:
- Secondary School (Required)
Experience:
- Customer service: 1 year (Preferred)
Job Duties:
- Provide Professional Vehicle Tutorials on safe operating procedures
- Deliver Professional and Enthusiastic Safety Meetings prior to each driving experience
- Coach and support all guests to ensure a 5 star experience from start to finish
- Manage all driving experiences safely and effectively
- Engage with clients in a friendly and professional manner while actively listening to their concerns
- Detail exotic and supercars prior to each event
- Provide maintenance checks on fuel levels, oil levels, tire pressure levels and safety overview of each vehicle
- Offer support and solutions to customers in accordance with the company's customer service policies
- Other duties as requested
Or upload your resume on our website by visiting the link below:
Submit Your Resume