Below you will find answers to the most frequently asked questions & POLICIES for our top-rated ULtimate VIP Experience
If you don’t find an answer below or in each of our categories, please feel free to call one of our professional representatives. We love helping our customers!
How much is it for a passenger, can I bring someone with me?
All experiences are priced per seat/person. All participants have the opportunity to drive as there are 10-12 checkpoints along our route. If you want to purchase for 2 and the other cannot or does not want to drive, the benefit is that you or the driver will then receive double the driving time at the odd checkpoints. Purchasing for two and only having one drive the entire time is very common with couples and pairs on the experiences.
If you book or gift a single person, they will be paired up with another paying participant on the experience. Checkpoints 1,3,5,7,9 would be a driver and passenger switch. Checkpoints 2,4,6,8,10 would be car switches on a 5 car experience so everyone has full opportunity to drive and rotate in each supercar along the experience
If purchasing for two or adding a passenger, simply add 2 on the quantity for the book now or buy gift button.
What are the requirements?
Drivers must be 21 years or older with a valid G license, Int’l license or any valid drivers license from another country. There is a small pre-authorized security deposit that is fully refundable of $2500 per person on a Visa or MasterCard. This is not a charge, but simply a security and safety measure as our fleet is in excellent condition. Passengers not driving do not need a license or deposit.
How has Covid-19 affected this?
Our customer service, emails, phone calls and online sales are available full time. Our office is available by appointment. We have extended all valid gift vouchers another 12 months free of charge for everyone. We are forecasting to resume experiences in July once it is safe for our valued guests and we can deliver a 5 star experience. We will also be providing additional cleaning measures, hand sanitizers, optional face masks and disposable gloves for all of our guests.
Are the cars automatic or manual?
All cars can be set to fully F1 paddle shift or fully automatic. In the exotic car world, manual transmissions are considered an outdated technology. If you have ever driven a true paddle shift on a supercar you will totally get it!
What cars are on the 6 HR VIP Experience?
Our 6 HR VIP Fleet for 2020 is awesome as usual!
Lamborghini Huracan Performante, Ferrari 488, Audi R8 V10 Plus, Mercedes Benz AMG GTS, Nissan GTR, BMW i8 and more. Check out our 6 HR VIP Page for updated photos and more!
How fast can we drive?
The Ultimate VIP Experience offers a very exciting and safe experience. This is one of the most immersive experiences available for many reasons – foremost being a complete supercar experience. We also want to ensure the laws are being followed at all times and do not want to condone anything illegal. We will always do our best to guarantee an unforgettable event while maintaining a safe environment. We have a 5 star rating and have hosted over 20,000 guests. Our award winning experiences always deliver true excitement!
If I book for 2 people, how can I ensure we are paired together?
Most of our guests book in quantities of 2. As long as you redeem or book on the same experience date and time, we always ensure that pairs, couples or friends will be paired together.
How long is the experience?
Our Ultimate VIP Experiences is actually 6.5 hours in length. We have most weekends reserved exclusively for our VIP Excursions. This does not mean that we don't do VIP Corporate or Group events during the week, but our weekend days book quick, so Group events can be a great solution.
Is 6 Hours Long for an experience?
Time flies when you are having fun! From the feedback from over 20,000 guests we have never heard of this feeling long. This is our most popular experience and also have a nice gourmet lunch break with time to freshen up and soak up the bucket list VIP Experience.
Do I get to drive all the cars?
YES, you are guaranteed to drive every car listed on your specific event. We will rotate at equal checkpoints along the event. The 6-Hour VIP Experience will include 5 or 6 exotics which are listed on the 6-Hour Page. This list includes the Lamborghinis! Due to our ridged maintenance schedules, if a car is not available, Ultimate Exotics reserves the right to replace any car with a replacement at their own discretion.
The Lamborghini is my favourite, will I get to drive it?
Majority of our experiences have the exact same cars and it is very likely. Although rare, we reserve the right to substitute cars under circumstances beyond our control. In the rare event, a specific car may be unavailable due to maintenance or damage which we cannot predict. Ultimate Exotics has a fleet of exotics and will always make it our priority to ensure the best experience possible for our valued clients.
I want to book a future date that isn't listed on the calendar?
Most of our experience dates are listed under our online booking system. You can view this by clicking "BOOK NOW". If there is a date in the future that does not show up, please call us and we will be happy to help.
I want to purchase, what should I do?
Now that you’re ready, awesome! Simply click on the Book Now or Buy Gift button and follow the simple steps if you are ready to book or buy today.
If you would like to surprise someone with a gift, simply click the buy gift or gift packages button and follow the prompts. You will get the option to email the gift certificate to yourself to keep it a surprise or the recipient in case of a last minute gift. You can also upload your own image with our modern website software and select the option for us to mail you a gift package.
Our gift packages include the link and information for the recipient to book at their convenience to keep
I have a group, can we get a deal?
YES, if you organize a group event of 10+ you qualify for corporate rates. We specialize in corporate events and also offer groups rates to the public that want to book in larger numbers to save money. The benefits for a group of 10+ is that you can pick your own exclusive date that will not be open to the public. We can also custom tailor an event for your group or team.
When are the experiences?
Ultimate VIP Events are from 9am-3:30pm on most days. We run the events 7 days a week from late April to November 15th each season. Most Saturday and Sunday options sell out very fast! All reservations are first
What happens if the date doesn't fill up?
Under the circumstance your reserved date does not fully sell out, we will still run the event with as few as 3 cars! Nobody comes close to this level of service!
Because we own our exotic car fleet, you will always have the cars specified for your experience.
What is the weather policy?
Weather Policy: All experiences will run rain or shine. If there is a condition that is deemed a threat to safety by Ultimate Exotics, another date will be provided. All the cars are equipped with performance tires for wet and dry conditions. Most of the time the forecasts are very inaccurate. The weather man is the only person who can be wrong over 75% of the time and still have a job!
How many other drivers will be on the experience?
These experiences can accommodate up to 12 drivers. Every participant will always have equal opportunity to drive up to 6 cars depending on your specific event. If there are less than 6 booked for an event, we will still run the event and adjust the
Can I join the lunch, I'm not on the experience?
Yes! If you have a friend or family member on the experience and want to meet up at the lunch checkpoint we can accommodate you, this is very common. You would be responsible for your own bill. Please let us know at registration on the morning of the event so we can arrange additional seating in advance. You can take advantage of our VIP lunch menu!
What is the rescheduling and refund policy?
We are proud to offer a 7 day, full refund policy from original date of purchase on any experience. This must be for any experience not already redeemed or booked.
Rescheduling Policy: Once a date has been chosen, you can reschedule 3 weeks prior to the date of the 6 HR VIP Experience. To reschedule, simply visit your booking confirmation and click on "view/change booking" which is an orange box near the bottom of your confirmation email.
Refund Policy: We offer a money back guarantee on all gift vouchers within 7 days of purchase, no questions asked. After this period, all sales are final and not applicable for a refund as stated and agreed upon. Experiences can also be transferred to a friend or family member.
Due to Covid-19 we are going above and beyond and extending all valid vouchers, another 12 months free of charge.
I have an expired voucher, what can I do?
Dollar value vouchers
Due to limited weather and supercars, our experiences are very rare and we can only sell a specific amount per season. If you cannot book your event that year, they are fully transferable.